Refund Policy

Last Updated: [Insert Date]

At Prodigy Golf Carts, we strive to ensure every customer is satisfied with their purchase. If for any reason you are not fully satisfied, please review our refund policy below.

1. Eligibility for Refunds

• Refunds are available within [X days – e.g., 14 or 30 days] from the date of delivery.

• To qualify, items must be:

  • Unused and in original condition.

  • Returned in the original packaging (if applicable).

  • Accompanied by proof of purchase (receipt or order number).

2. Non-Refundable Items

The following items are not eligible for refund:

• Custom-built or special-order golf carts.

• Installed or modified parts/accessories.

• Electrical components (batteries, chargers, controllers, etc.) once installed.

• Clearance or final sale items.

3. Refund Process

• To request a refund, please contact us at [Insert Email/Phone] before returning your item.

• Once your return is received and inspected, we will notify you of approval or rejection.

• If approved, refunds will be issued to your original method of payment within [X business days].

4. Shipping Costs

• Customers are responsible for return shipping costs unless the product is defective or an error was made on our part.

• Original shipping and handling charges are non-refundable.

5. Damaged or Defective Items

• If your order arrives damaged or defective, please contact us within [X days] of delivery with photos and details.

• We will arrange a replacement, repair, or refund at no additional cost.

6. Exchanges

• Exchanges may be offered for items of equal or lesser value if the product is returned in accordance with our eligibility requirements.